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Personal Mobile Banking
New Features Coming Soon


First Bank of Highland Park will be updating our Personal Mobile Banking.  The new capabilities are detailed below:

Payments Page Enhancements

The Payments Page now has new tiles:  To Do, Pay My Contacts, Manage Contacts, Payment Activity, Bill Capture, and Activate Popmoney (for those not yet enrolled).  A Popmoney tile will be displayed for existing Popmoney users. 

To Do - This new tile allows users to view their list of Bill Pay items to be paid in the order of their due date.  The user can make a payment or edit the payment information from this tile.

Pay My Contacts – This new tile will take the user to a page where they can pay a biller or send money to a person electronically (using Popmoney).

Manage Contacts - This new tile allows a user to create a new biller or personal contact.  New billers can be added by taking a photo of the paper bill with their smart phone camera or manually adding the information.  By taking a photo of the paper bill, the Optical Character Recognition (OCR) technology will analyze the paper bill and automatically populate the required text.  The user will then review the contact information and can make edits if necessary. 

Payment Activity - This new tile allows users to cancel payments or make edits to their payment, due date, or funding account. 

Bill Capture – This new tile allows the user to take a photo of their paper bill with their smart phone and pay the bill either now or later.  If the user chooses to pay the bill later, the bill will automatically move to the new To Do list.

Activate Popmoney - This new tile is temporary for users who have not yet enrolled with Popmoney.  Popmoney will activate once the user selects “Get Started”; enters their email address and mobile phone number; and then selects “Activate Now”.


Personal Online Banking Updates (COMING SOON)

First Bank of Highland Park will be adding new capabilities to our Personal Online Banking.  The following enhancements will be available:


 NACHA Same Day ACH Origination

The rule allowing for same-day processing of eligible ACH transactions and non-monetary transactions with a same-day effective date is being expanded to include Debits as well as Credits. Under phase II of the Rule, banks will be able to exchange same-day entries that are presented prior to First Bank of Highland Park cutoff times. ACH debit and credit transactions will be eligible for same-day processing beginning September 15, 2017. Transactions greater than $25,000, International ACH transactions (IAT), and Automated Enrollment (ENR) are examples of transactions ineligible for same-day processing by the ACH network. Please consult your First Bank of Highland Park ACH Agreement for further details and cutoff times. Click here for more information regarding NACHA Same Day ACH Origination - Phase II.


 CEO and Business Email Compromise (BEC) Fraud Awareness

What is CEO Fraud?

CEO Fraud, also known as Business Email Compromise (BEC) Fraud, is a type of targeted attack that commonly involves a cybercriminal pretending to be the CEO or another senior executive from your organization, then tricking you into releasing highly sensitive information or initiating a wire transfer. Click here to find out how CEO Fraud is carried out and ways to avoid it.

     2017 CEO Fraud Alert

 


Important Information Regarding your Online Banking and Internet Browser

In order to maintain the highest level of internet security there are some important improvements being made that may impact internet browser (e.g. Internet Explorer, Google Chrome, Firefox, and Safari) compatibility with our online banking platforms.

On Tuesday, April 11, 2017, an upgrade to our website security will take place.  This upgrade is necessary to continue to protect your information by securely encrypting your connection and to maintain privacy and confidentiality.  The majority of browsers are already compatible by default. Please review the below list for compatibility and to determine if an update to your browser is necessary.  We encourage you to have your computer compatible with this upgrade so that you do not experience unnecessary service interruption.  The links included below provide instructions on how to determine the version of browser being used and instructions  on how to upgrade your browser, if necessary. 

Browsers and Operating Systems TLS 1.2 Compatibility Notes Link to Upgrading Instructions
Microsoft Edge Compatible by default  
Microsoft IE Desktop and Mobile version 11 Compatible by default Internet Explorer upgrading instructions
Firefox 27 and higher Compatible by default  Firefox upgrading instructions
Google Chrome 38 and higher Compatible by default Google Chrome upgrading instructions
Mobile Safari versions 5 and higher Compatible by default Safari upgrading instructions
 
Microsoft Windows 7,8,8.1 and 10
Compatible by default See the above Microsoft IE instructions
Microsoft XP/Vista and below Not Compatible with TLS 1.2  

 


Personal Online Banking

Effective March 9, 2017,  Personal Online Banking is getting a new look with the same functionality. Introducing our new and improved Personal Online Banking. First Bank of Highland Park has always offered you a variety of eBanking tools to safely and securely access your personal accounts from the comfort of your home or mobile device. Now it’s easier than ever with our new and improved, user friendly Online Banking. It’s Online Banking the way it’s supposed to be — simple to use and available when you need it, any time, day or night. Click the video below for a preview of the upcoming changes being made to our new and improved Personal Online Banking.

 

New & Improved Online Banking


Federal Trade Commission

The Federal Trade Commission has long provided advice to consumers about steps they can take to avoid phishing scams. On March 6, 2017, the FTC released tips and a video for businesses on how to respond if they are impersonated as part of a phishing scam. Among the steps businesses should take include notifying customers as soon as possible through social media, email or letters; contacting law enforcement; providing resources for affected consumers; and reviewing the company’s security practices.

Please visit the Federal Trade Commission’s website for more details.


Visa Debit Card Purchase Alerts

Visa Purchase Alerts

Now you have more tools available for tracking your Visa Debit Card activity. With Visa Purchase Alerts powered by Visa, you can receive near real-time updates via text message or email. You can also act quickly to help reduce fraud and monitor your account, wherever you are. Visa Purchase Alerts powered by Visa is free for First Bank of Highland Park Visa Debit cardholders. Sign up at www.visa.com/purchasealerts

Disclosure: Actual time to receive Alerts powered by Visa dependent on wireless service and coverage within area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. Additional restrictions apply. Message and data rates may apply. Consult your cell phone service provider for details. 


FDIC Consumer News

 A Bank Customer’s Guide to Cybersecurity

Click here to read the full newsletter.

 Cybersecurity


Your EMV Chip Card Is Here!

That means more protection for you.

The embedded computer chip makes your card more secure and a smart way to safeguard your money. When used at chip-enabled terminals and ATMs, chip cards add a new layer of security, providing greater protection against counterfeiting and other fraud that targets cardholders.

Watch the video below to learn more.

 

 

 

 

 


IBM® Security Trusteer Rapport™

FREE downloadable fraud protection

Online fraud protection software that provides extra security while you are signed on to FBHP online banking.  It works in conjunction with your current anti-virus solution but is not meant to replace it.

The Internet offers massive advantages, conveniences and opportunities convenient for you or your business. With such access, various security risks are unearthed for cybercriminals. That’s why you need Trusteer Rapport.

With Trusteer Rapport you can remove and prevent financial malware infections, stop phishing attacks, and protect your sensitive data.

Protect yourself today! When you login to your online bank account, you will be asked to download Trusteer Rapport. Once you click the “Download Now” button, the software will download within seconds and work in the background to protect your account.


Trusteer banner


Business Online Banking 5.0 Upgrade

We upgraded Business Online Banking.  This upgrade includes enhancements designed to provide more efficient cash management services and integration capabilities.  This upgrade also changes the minimum internet browser and operating system requirements.  Click here to view the “Certified Browsers and System Requirements” to ensure your current internet browser and operating system will remain compatible with Business Online Banking.


Here are some tips from the FBI that you can use to avoid becoming a victim of cyber fraud: