Notice for ALL Online Banking Users
Due to online security enhancements, all online banking users (consumer and business) using Internet Explorer (IE) 9 MUST upgrade their browser to a current version of IE by June 29, 2016. If you do not update your browser you will not be able to access your account via online banking.
FDIC Consumer News
A Bank Customer’s Guide to Cybersecurity
- Safety precautions for Internet banking or shopping
- How to avoid identity theft online
- The roles of banks and the government in protecting customers
- Additional resources from the FDIC that can help educate consumers
To read the full newsletter click here
Your EMV Chip Card Is Here!
That means more protection for you.
The embedded computer chip makes your card more secure and a smart way to safeguard your money. When used at chip-enabled terminals and ATMs, chip cards add a new layer of security, providing greater protection against counterfeiting and other fraud that targets cardholders.
Watch the video below to learn more.
IBM® Security Trusteer Rapport™
FREE downloadable fraud protection
Online fraud protection software that provides extra security while you are signed on to FBHP online banking. It works in conjunction with your current anti-virus solution but is not meant to replace it.
The Internet offers massive advantages, conveniences and opportunities convenient for you or your business. With such access, various security risks are unearthed for cybercriminals. That’s why you need Trusteer Rapport.
With Trusteer Rapport you can remove and prevent financial malware infections, stop phishing attacks, and protect your sensitive data.
Protect yourself today! When you login to your online bank account, you will be asked to download Trusteer Rapport. Once you click the “Download Now” button, the software will download within seconds and work in the background to protect your account.
Business Online Banking 5.0 Upgrade
Effective January 12, 2015, we upgraded Business Online Banking. This upgrade includes enhancements designed to provide more efficient cash management services and integration capabilities. This upgrade also changes the minimum internet browser and operating system requirements. Click here to view the “Certified Browsers and System Requirements” to ensure your current internet browser and operating system will remain compatible with Business Online Banking.
Here are some tips from the FBI that you can use to avoid becoming a victim of cyber fraud:
- Do not respond to unsolicited (spam) e-mail.
- Do not click on links contained within an unsolicited e-mail.
- Be cautious of e-mail claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders. Always run a virus scan on attachment before opening.
- Avoid filling out forms contained in e-mail messages that ask for personal information.
- Always compare the link in the e-mail to the web address link you are directed to and determine if they match.
- Log on directly to the official Web site for the business identified in the e-mail, instead of “linking” to it from an unsolicited e-mail. If the e-mail appears to be from your bank, credit card issuer, or other company you deal with frequently, your statements or official correspondence from the business will provide the proper contact information.
- Contact the actual business that supposedly sent the e-mail to verify that the e-mail is genuine.
- If you are requested to act quickly or there is an emergency, it may be a scam. Fraudsters create a sense of urgency to get you to act impulsively.
ID Theft & Fraud
For your online safety, First Bank of Highland Park will never email passwords or account number(s) and we will never ask for your password or account number(s) in an email. Do not use the links in an email, instant message, or chat to get to our web page or to your online bank/bill pay account.
To learn more simply click the tutorial below to view our ID Theft & Fraud video.
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that "in cooperation with the Department of Homeland Security, federal, state and local governments..." the FDIC has withdrawn deposit insurance from the recipient's account "due to activity that violates the Patriot Act." It further states deposit insurance will remain suspended until identity and account information can be verified using a system called "IDVerify." If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient's computer.
This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.
The FDIC is attempting to identify the source of the e-mails and disrupt the transmission